Sonesta Hotel Tower & Casino Cairo

I have stayed in several five-star hotels in Cairo before, but this time was the most comfortable and enjoyable. The room is spacious, luxuriously furnished. The room service was exceptional, and provided water, coffee, and tea generously. The reception staff are polite. The thing that caught my attention most was the many table and floor lights in the room, so I can set different lighting. I only have a few comments for improvements. The room is large, has a huge window with curtains and a massive bed, so for consistency, I think the TV needs to be larger, but the current one is not bad. The office chair is made of the same wood as the room furniture and looks royal, but I prefer movable office chairs because I work remotely and sit for long. Finally, but importantly, better to provide electrical sockets with USB ports so guests can charge all of their devices at once, such as mobiles, laptop, toothbrushes, portable chargers etc. Very recommended, and I found my place in Cairo!

The location is amazing Its a really nice neighborhood around it Naser city in general is beautiful and close to everything a traveler would like to go to . The stuff are really nice and helpful The place is really clean and thats so important Some stuff are just old in the hotel , like door handels and closets but thats a minor issue. For a traveler it gets really hard to try to figure out if the place around the hotel is safe or not and , i can guarantee naser city and the atmosphere around the hotel is safe and good , i don’t advise going out on a walk alone in the mid night but ubers are safe if you wanna move at night time ( ex 2:00 am)

The neatness of hotel, and the courteous but professionalism of the staff. My room was upgraded to a suite upon checking-in and they constantly followed up with a call to my room to ensure I am comfortable.

They initially offered me a room that was really not that excellent because the room door started shaking anytime any guest opened or closed his room doors at the corridor and noise of the other room like they set at mine. As I approached the reception desk, a gentleman named Mr. Ahmed approached me and inquired what the problem was. I told him about the noise and door concerns. He told me to go back to your room and inform him about the problem. Fortunately, after approximately 10 minutes, Mr. Ahmed phoned me and said that the night manager, Mr. Wael, and he apologised for what happened and that they replaced my room, which was amazing and exceeded my expectations.

All was perfect and above expectations ! Best value for money Absolutely perfect service and the staff is very reactive and helpful. Room Service, laundry, Valet Parking, Reception, All was perfect. It's Safe and the Location is good. Many dining options, a Spa, bars, Casino... The room was spacious and comfortable. We really had a good experience and will definitely come back. I confirm that its of a 5stars standard hotel.