Sonesta Hotel Tower & Casino Cairo

Friendly staff … clean room …. excellent furniture status

as usual good clean comfort and they provide me Nice room quite no noisy

Everything was excellent - staff, services, hotel, cleaniness, food, housekeeping absolute outstanding best hotel in Egypt. All staff were just amazing especially housekeeper Thoria Anwar and manager of housekeeping Salah were the most friendliest and most outstanding staff of all and we started to love them even more after what they treated us soo nicely with their kind help and service to us. I highly recommend Sonesta and its most amazing staff 😊❤😊❤ we cant wait to come back to Sonesta for the 3rd time in December 2025.

The best bit of any trip is the people. And Egyptians are warm and friendly. From the moment we touched down the locals offered advice how to get through the airport. First queue here then there then there. Even the taxi driver waited far beyond his time, had his sign like arranged. Then carried our bags. And for the record getting through immigration took me mere seconds of interaction the longest part was waiting while others were delayed explaining and explaining. Not for us We got to the hotel. Went through small security checks. The driver put our bags in for scanning, as is the procedure here upon EVERY entry to the hotel. We tipped the driver and entered and went through a scanner. Far from being put off by it. It became second nature. Without thinking I’d put my phone in the tray and collect it half a second later on the far side of the scanner. Security is taken very seriously in Egypt so just go with it, it’s for your own safety. The concierge took our bags and we checked in. They had expected us and it took me a minute or two and we were then taken on a mini tour of the facilities and brought to our rooms with a full explanation of the, how to, as we went Breakfast, beautiful location, wide variety. Pool area and gardens are beautiful clean and well serviced. The AC lobby(and rooms) way a welcome relief from the incessant heat. But the evening brought a wonderful cool breeze to the pool area and it was very comfortable after sundown The staff, of which there are plenty, could not do enough for us, yes I did tip them but it was only one or two euro. And their happy service earned it They were friendly, good humored, very helpful and did their best to get around the language barrier but with many having perfect English. There was never any real issue being understood past a minute or 2 As a group of 30 ish we loved our stay and were made feel very welcome and comfortable.

The hotel overall was good, the room was really very spacious and nice with a lot of facilities, and the bathroom was too big, well decorated.